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  1. Provide the right products and services to our customers in an environmentally responsible manner, exceeding customer expectations for quality, cost, and schedule.
  2. Maximize innovation to best serve our customers.
  3. Continue open, fair, cooperative relationships with contractors, customers, and team members working towards the best interest of our customers.
  4. Listen, understand and respond to our customers.
  5. Treat people with courtesy and respect, provide a safe and efficient work environment, provide equal employment opportunities, recognize employee contributions, and communicate openly with our employees.
  6. Seek continuous improvement for our customers, for our employees, and in our business practices.
  7. Operate the Division with emphasis on integrity, excellence, teamwork, employee development, and clearly delegated authority.



Point of Contact : Strategic Planning Leader
Last Modified: June 24, 2000


Strategic Plan

Letter from Commander and Executive Director
Statement of Commitment from Crane Division Board of Directors
Executive Summary
Strategic Intent
Guiding Principles
Strategic Goals
Implementation Process
Balanced Set of Corporate Measures
Managing the Future
Tying It All Together