the time of delivery of your household goods, the carrier will provide you with a pink
form (DD Form 1840/1840R). All damage and/or loss you notice at delivery should be
identified on the front side of the form.
The carrier will leave you three copies of the
completed form. After delivery, you must examine every item in your shipment and record
any additional damage or loss. You must submit two copies of the completed form to the
Claims Office within 70 days of the delivery or a reduction in the amount payable on your
claim may result. At that time, you will receive a claims packet. The time limit for
filing a claim is two years from the date of delivery.